PRIVACY POLICY – ROOMS ALCENTRO
(pursuant to EU Regulation 2016/679 – GDPR)

This notice describes how the personal data of users who make reservations, requests for information or check-in at the Rooms alCentro accommodation facility is managed.

1. Controller

The Data Controller is:

IBIS Srl
Registered office: Via Caronda 211 – 95128 Catania (CT)
VAT / CF: 04464530874
Email: segreteria@roomsalcentro.it

For any request regarding the processing of personal data, you can contact the Data Controller at the contact details indicated above.

2. Type of data collected

The facility collects and processes the following categories of personal data:

Personal data (first name, surname, date and place of birth)
Contact details (phone, email)
Data relating to the reservation and stay
Identity document data (for the purposes of legal obligations)
Data required for check-in

Information voluntarily provided via contact form, email or telephone

3. Purpose of treatment

Personal data are processed for the following purposes

Reservations Management
Check-in and stay management
Fulfillment of legal obligations (e.g., communication to public safety authorities via Web Accommodations)
Administrative, accounting and tax management
Response to requests for information

4. Legal basis of processing

Data processing is based on:

Performance of a contract or pre-contractual measures (reservation and stay)
Fulfilment of legal obligations
Consent of the interested party, where required

5. Treatment methods

The data are processed using IT and paper tools, in compliance with the principles of lawfulness, correctness and transparency.
The Data Controller shall take appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data.

6. Data retention

Personal data will be kept for the time strictly necessary to achieve the above-mentioned purposes and in any case in compliance with legal obligations in tax, administrative and public security matters.

7. Data communication

The data may be communicated to:

Competent authorities (e.g. Police headquarters)
Tax and accounting consultants
Computer service providers or management software
The data will not be disseminated.

8. Rights of the interested party

Pursuant to Articles 15-22 of the GDPR, the interested party has the right to:

Access your data
Request its rectification or cancellation
Obtaining treatment limitation
Oppose treatment
Require data portability
Propose a complaint to the Guarantor for the Protection of Personal Data
Requests can be sent to the email address: segreteria@roomsalcentro.it